A Select Sampling of

My Work

Serving Up Favorite Videos

with Vidde

Re-envisioning Online Insurance Sales

with American Family Insurance

Making Commutes Less Terrible

with WhichRoute
A dashboard designed for the flagship product

Modernizing Risk Assessment

with G2 Web Services

Bringing Event Attendees Together

with Microsoft
Product Terms Viewer

Making Sense out of Chaos

with Affirma/Microsoft

Revamping Omni-Channel eCommerce

with Zumiez
Website display for bakery

Serving Small Business

Freelance
A Word of Gratitude

Almost none of this was accomplished entirely on my own. None of this would be possible without the combined efforts of many designers, researchers, content writers, project managers, and support staff I’ve been fortunate enough to have worked with. Thank you all.

About Me

Whether it’s a niche product or one that impacts the lives of millions, I love designing things that people love using.

I’m a seasoned User Experience and Product designer with over a decade of experience in the complete end-to-end design process and the ability to handle tasks as diverse as iconography, user research, animation, prototyping, and marketing, spanning multiple projects and even development teams.

I bring with me experience not only in conducting appropriate research, but in drawing meaningful conclusions from the data and translating them into actionable tasks, alongside a Fine Arts background that informs and enriches my visual communication and interaction skills.

I recently helped modernize and improve online insurance shopping with American Family Insurance, and before that I was revolutionizing risk management for credit card carriers with G2 Web Solutions, envisioning the future of connected work at Microsoft, and streamlining omni-channel customer experiences for Zumiez.

I love growing my personal and professional network. Feel free to reach out to me at jim@jmcarlyle.com!

Competencies: User Experience Design, User Interface Design, Information Architecture, Design Sprints, Design Workshops, User Research, Design Leadership, User-Centered Design, Human-Computer Interaction, Design Systems

Nice Things

People Say About Me

Bryan DorseySenior UX designer | Peer

A Solid Dude

I got a chance to work with James at American Family Insurance. He is a strong UX’er with a put his head down and get things done well kind of style. At the same time, he’s happy to run the meeting and rally the troops together when needed. Jim is a solid dude.

Audrey ElliottUX Designer | Junior Peer

A Thoughtful Designer

I had the opportunity to work under James’ leadership on the retention team supporting web and mobile applications for existing customers. James is a thoughtful designer who makes himself available to support and collaborate with UX, product, and development team members. As a leader, James empowers his team members through his receptive and kind nature, and the way he approaches issues holistically. When I was new, James made sure to answer all my questions, help connect me with the right resources, and encouraged me to take risks with my designs through his thoughtful feedback.

Dan SagherianDesign Manager | Direct Manager

A Pleasure to Interact With

I had the pleasure of working as James’ direct supervisor during his time as a UX designer and team lead on the MyAccount / Retention team at American Family Insurance. James is a talented, thoughtful designer and a pleasure to interact with on a day to day basis. He has a strong command of UX principles, and worked as an integral member of both the wider design team and the product team to which he has been assigned. I would not hesitate to recommend James for a Sr UX Design position on any team!

Get in touch at jim@jmcarlyle.com

Email Me