Auto Insurance Shopping Experience
How can we ensure a smooth online insurance shopping experience? My Role: Senior UX DesignerTools Used: Figma, Miro The Problem At American Family Insurance, one of the most important functions …
UX and Product Design
How can we ensure a smooth online insurance shopping experience? My Role: Senior UX DesignerTools Used: Figma, Miro The Problem At American Family Insurance, one of the most important functions …
How can we streamline a system of interconnected processes? My Role: UX Design LeadTools Used: Adobe XD, Illustrator, PowerPoint Providing niche specialty services, especially those which require human intervention in …
One of the biggest challenges of being a major international corporation supporting a broad range of products and services is to maintain a repository of the licensing terms required for each individual product and service. These terms take the form of long legal documents which are costly to store and inefficient to update.
Role: UI/UX Designer Client: Microsoft Special Engineering Group (MSEG) Tools Used: Client interviews, personas, usability studies Summary: I was brought on to the Service Desk project after several months of …
How can daily commutes be improved by a mobile experience? My Role: UX and Visual Designer
Role: UI/UX Designer Client: Microsoft Special Engineering Group (MSEG) Tools Used: Client and User interviews, personas, usability studies Summary: One of the projects I was entrusted with at Microsoft was …
Role: UI/UX Designer, Visual Designer Client: Microsoft Tools Used: Stakeholder Interviews, Personas, Windows Phone UI, Logo Design, Icon Design Summary: To better support the annual IT All Hands conference, my …
How does a utilities insurance agent support their products and customers online before, during, and after the sale?
How does a niche retail titan maintain consistency within their Omni-Channel presence without compromising individual brand integrity? My Role: UX DesignerTools Used: Adobe Illustrator, TreeJack Working with the existing Web and …
Role: UI Designer Versaly Entertainment commissioned a series of smartphone apps in 2011 for their various video brands, built on a standardized template I was tasked with developing. The app …